Which term describes the management of user accounts and access within an organization?

• A. User Administration
• B. Identity and Access Management
• C. Patch Management
• D. Malware Incident Response

Answer: (A)

The main idea here is the lifecycle and control of user identities and what they can access within an organization. This is best described by the term that covers creating, updating, disabling, and maintaining user accounts and their permissions—the day-to-day management of who exists in the system and what resources they can reach.

User administration focuses on provisioning new users, updating attributes as people change roles, and deprovisioning when someone leaves, as well as assigning and adjusting access rights. It directly addresses the practical, ongoing tasks of managing individual accounts and the access those accounts have to systems and data. While Identity and Access Management is a broader umbrella that includes policies, authentication, authorization across the enterprise, and governance, the question’s wording points to the more specific, hands-on process of managing the accounts and their access, which is captured by user administration.

Patch management and malware incident response deal with software updates and responding to malware incidents, respectively, and do not describe how user accounts and their access are handled.